Methods of payment

Note

The payment methods listed below refers to the booking of accommodation through the Travel Tourist.

For accommodation units with direct contact information of the owner, ways of confirming reservations, you will receive directly from the owner after making the query and booking confirmation.

1. Payment by bank transfer from Croatia

Guests from Croatia can make their payments to the bank account of the agency.
To make the payment on the bank account of the agency You will need the following information:

Remitter: Name and surname of the holder of the reservation with home adress
Reciever: Travel Turist d.o.o., Rizzijeva ulica 7, 52100 Pula
Bank: Zagrebacka banka
IBAN: HR5623600001101883472
Amount: The amount on the recieved estimate
Referenc number: Number of the recieved estimate

2. Payment by bank transfer from abroad

Guests from abroad can pay their reservations with bank transfers to our foreign exchange account.
To make the payment on the foreign exchange account of the agency You will need the following information:

Remitter: Name and surname of the holder of the reservation with home adress
Reciever: Travel Turist d.o.o., Rizzijeva ulica 7, 52100 Pula
Bank: Zagrebacka banka, Paromlinska 2, Zagreb, Croatia
IBAN: HR5623600001101883472
SWIFT: ZABAHR2X
Amount: The amount on the recieved estimate
Reference number: Number of the recieved estimate
*Banking fees are paid by the customer

3. Payment by credit cards online

After we recieve Your booking confirmation we will send You an e mail with the link of the secure server where You will need to fill in the requested data about Your credit card and make the payment of Your booking.

After You fill in the requested data You will recieve a confirmation e mail.

All transfers and information are secured and protected by Secure Socket Layer (SSL) certificate with 128-bit encryption through our payment gateway provider Webteh.

This has enabled secure transmission of information and prevented unauthorized access to data during the communication between client computers and WebPay service, and vice versa.

WebPay service and financial institutions can exchange information using a virtual private network (VPN), which is protected from unauthorized access.

Webteh Payment Gateway is certified by PCI DSS Level 1 safety standards prescribed by Visa and MasterCard rules.

Travel Tourist does not store credit card numbers and the numbers are not accessible to unauthorized persons.

All payments will be effected in Croatian currency (HRK). The amount Your credit card account will be charged for is obtained through the conversion of the price in Euro into Croatian kuna according to the current exchange rate of the Croatian National bank.
When charging Your credit card, the same amount is converted into Your local currency according to the exchange rate of credit card associations.
As a result of this conversion there is a possibility of a slight difference from the original price stated on our web site.

We accept MasterCard ®, Maestro ®, Visa and American Express cards.

* Note: the reservation where the entire amount is paid in advance by credit and debit cards the total amount will be increased by 5%.
The total amount of the reservation is not increased if the payments are made by bank transfer.

PAYMENT DYNAMICS

1. Advance payment of 15 - 30% to confirm the reservation while the rest of the amount is paid upon arrival at the destination.
2. Advance payment of 30-50% depending on the type of accommodation (private or hotel) and the rest of the amount is paid 21 day prior to arrival.
3. Payment of the entire amount on the booking day.

After the payment is done we will send You a confirmation of booking - voucher, a confirmation of Your reserved service

VOUCHE
Voucher - it´s a confirmation of Your reserved services with which You make the registration and take the reserved accommodation on the 1st day of Your reservation.

Voucher includes:

Contact information and address of the booked accommodation
Name and address of the holder of reservation
Number of persons / names of guests who use the services listed in the reservation
Description of the reserved services
Period of Service
Note on the Residence Tax